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Dynamia | PT Dynamics Inovasi Solusindo > CRM – Customer Relationship Management

CRM – Customer Relationship Management

CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not maximizing your business relationships.

WHAT DOES CRM DO

Imagine misplacing customer contact information, only to learn that your delay pushed your client into the arms of a competitor. Or, picture your top two salespeople pursuing the same prospect, resulting in an annoyed potential customer and some unfriendly, in-house competition. Without a centralized program where your people can log and track customer interactions, your business falls behind schedule and out of touch. Running a successful business is no simple task. When marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously, you need a powerful CRM solution to bring all these functions together in one place.

CRM WITH MICROSOFT DYNAMICS 365

dynamics365

Microsoft Dynamics 365 can help your organization move into new markets as it maintains visibility into overall operations and standardizes business processes. Enables people to make smarter decisions quickly with access to real-time insights and intelligence on nearly any device anywhere.

  • Collaborate across your virtual organization – Optimize your value chain by working effectively with other operations, partners, and suppliers.
  • Expand into new markets easily – Scale your global ERP solution rapidly to support new locations, geographies, and industries with minimal IT effort.
  • Simplify your IT environment – Standardize on a single ERP solution based on Microsoft Dynamics, and innovate more easily by capitalizing on existing IT investments in Microsoft products and technologies, such as SharePoint Server and Office.

 

Get up and running quickly with Dynamics 365. It offers options tailored to different roles, so you can start with what you need now, and easily adapt as your business needs change.

SEE HOW CRM CAN IMPROVE YOUR BUSINESS

Dynamics 365 for Sales

Turn relationships into revenue

Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.

Dynamics 365 for Marketing

Connect sales and marketing

Unify sales and marketing content, data and process with Dynamics 365 and Adobe Marketing Cloud.

Dynamics 365 for Customer Service

Earn customers for life

Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.

Dynamics 365 for Project Automation

Manage projects accurately

Deliver customer projects on-time, within budget, and become a trusted advisor.

Dynamics 365 for Field Service

Encourage your field engineer

Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.

LOOKING FOR A TOOLS TO IMPROVE SALES, MARKETING, CUSTOMER SERVICE, OR FIELD OPERATIONS? LET US HELP.

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