{"id":28547,"date":"2025-02-24T17:10:58","date_gmt":"2025-02-24T17:10:58","guid":{"rendered":"https:\/\/dynamia.co.id\/?page_id=28547"},"modified":"2025-07-10T13:43:49","modified_gmt":"2025-07-10T06:43:49","slug":"ccm","status":"publish","type":"page","link":"https:\/\/dynamia.co.id\/en\/ccm\/","title":{"rendered":"D365 for Call Center Management &#8211; Free Consultation &amp; Demo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28547\" class=\"elementor elementor-28547\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2a42a e-flex e-con-boxed e-con e-parent\" data-id=\"4a2a42a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d2ae2f e-con-full e-flex e-con e-child\" data-id=\"1d2ae2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3887711 elementor-widget elementor-widget-elementskit-heading\" data-id=\"3887711\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h3 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tSolution for\n\t\t\t\t\t<\/h3><h1 class=\"ekit-heading--title elementskit-section-title \">Call Center Management<\/h1><div class=\"ekit_heading_separetor_wraper ekit_heading_elementskit-border-divider elementskit-style-long\"><div class=\"elementskit-border-divider elementskit-style-long\"><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2ac979 e-flex e-con-boxed e-con e-parent\" data-id=\"e2ac979\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b69536 e-con-full e-flex e-con e-child\" data-id=\"6b69536\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a9536e4 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"a9536e4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t<div class=\"elementor-element elementor-element-1bbaa0b e-con-full e-flex e-con e-child\" data-id=\"1bbaa0b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2556952 e-con-full e-flex e-con e-child\" data-id=\"2556952\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4123bc8 elementor-widget elementor-widget-elementskit-heading\" data-id=\"4123bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper    ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h4 class=\"ekit-heading--title elementskit-section-title \">A Powerful Call Center Integration<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1550c61 elementor-widget elementor-widget-elementskit-heading\" data-id=\"1550c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper    ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h2 class=\"ekit-heading--title elementskit-section-title \">D365 for Call Center Management<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-803cdaa elementor-widget elementor-widget-elementskit-heading\" data-id=\"803cdaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p><strong>Dynamics 365 for CCM<\/strong> is a powerful, AI-driven solution designed to help businesses optimize customer interactions, and enhance overall satisfaction<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-418ebd4 e-con-full e-flex e-con e-child\" data-id=\"418ebd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7d7346 elementor-align-center elementor-widget elementor-widget-elementskit-button\" data-id=\"f7d7346\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/wa.me\/6285921250651\" target=\"_blank\" rel=\"nofollow noopener\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\t<i class=\"icon icon-whatsapp-1\"><\/i>Free Consultation\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-687315d elementor-align-center elementor-widget elementor-widget-elementskit-button\" data-id=\"687315d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#id-demo\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\t<i class=\"fas fa-chalkboard-teacher\"><\/i>Free Demo\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7362101 elementor-widget__width-initial animated-fast elementor-widget-tablet__width-initial elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7362101\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/dynamia-microsoft-solutions-partner-rev-1.png\" title=\"\" alt=\"dynamia - microsoft solutions partner\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add32bf e-con-full elementor-hidden-desktop e-flex e-con e-child\" data-id=\"add32bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-753f96d elementor-widget__width-initial animated-fast elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"753f96d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/dynamia-microsoft-solutions-partner-rev-1.png\" title=\"\" alt=\"dynamia - microsoft solutions partner\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f495575 e-con-full elementor-hidden-desktop e-flex e-con e-child\" data-id=\"f495575\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4401b5a elementor-widget__width-initial elementor-widget elementor-widget-elementskit-heading\" data-id=\"4401b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Trusted by top-tier companies<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-020b277 e-con-full e-flex e-con e-child\" data-id=\"020b277\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79a1748 elementor-widget__width-initial elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-elementskit-heading\" data-id=\"79a1748\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper    ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Trusted by top-tier companies<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc6372 elementor-widget elementor-widget-image-carousel\" data-id=\"ccc6372\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:2000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/bank-indonesia.png\" alt=\"our clients - bank indonesia\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/danone-rev-8-300x113.png\" alt=\"our clients - danone\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/permata-bank-rev-1.png\" alt=\"our clients - permata bank\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/bentoel-group-300x113.png\" alt=\"our clients - bentoel group\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/geo-energy-group-rev-4.png\" alt=\"our clients - geo energy group\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/all-fresh-rev-1.png\" alt=\"our clients - all fresh\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/paljaya.png\" alt=\"our clients - paljaya\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/umn-rev-4.png\" alt=\"our clients - umn\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0ca7d5 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"b0ca7d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5840934 e-con-full e-flex e-con e-child\" data-id=\"5840934\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-44ee6d4 e-con-full e-flex e-con e-child\" data-id=\"44ee6d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b3bb0 elementor-widget elementor-widget-elementskit-heading\" data-id=\"d3b3bb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h3 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tContact Center\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Challenges<\/h2><div class=\"ekit_heading_separetor_wraper ekit_heading_elementskit-border-divider elementskit-style-long\"><div class=\"elementskit-border-divider elementskit-style-long\"><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c4ed86 e-con-full e-flex e-con e-child\" data-id=\"0c4ed86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-aae5175 e-flex e-con-boxed e-con e-child\" data-id=\"aae5175\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fc2cd0b e-con-full e-flex e-con e-child\" data-id=\"fc2cd0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba2783 elementor-widget__width-initial animated-fast elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"4ba2783\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"590\" height=\"800\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/ccm-2.jpg\" class=\"attachment-full size-full wp-image-28780\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a961fd e-con-full e-flex e-con e-child\" data-id=\"4a961fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-60f1138 e-con-full e-flex e-con e-child\" data-id=\"60f1138\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f355828 elementor-widget elementor-widget-text-editor\" data-id=\"f355828\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Additionally, call centers have evolved into multichannel customer interaction hubs &#8211; <strong>contact centers<\/strong>, where customers expect companies to offer more than just phone calls.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae13732 elementor-widget elementor-widget-text-editor\" data-id=\"ae13732\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a result, today\u2019s agents are expected to engage with customers not only through phone calls, emails, and chats, but also via text messages, social media channels, self-service portals, and online reviews.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-196c2e6 elementor-widget elementor-widget-text-editor\" data-id=\"196c2e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact centers are expected to accomplish more with fewer resources. There is a constant drive to increase productivity by having agents manage more chats, phone calls, emails, and other forms of communication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73305b7 e-con-full e-flex e-con e-child\" data-id=\"73305b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6558afd elementor-align-center elementor-widget elementor-widget-elementskit-button\" data-id=\"6558afd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#id-d365-ccm\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\t<i class=\"fab fa-microsoft\"><\/i>Explore Our Solution\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88ac43d e-con-full e-flex e-con e-child\" data-id=\"88ac43d\" data-element_type=\"container\" data-e-type=\"container\" id=\"id-d365-ccm\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c8f134b e-con-full e-flex e-con e-child\" data-id=\"c8f134b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a508a1 animated-fast elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"4a508a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"175\" height=\"169\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/contact-center-icon.png\" class=\"attachment-full size-full wp-image-28673\" alt=\"microsoft dynamics 365 - contact center\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e55d1d e-con-full e-flex e-con e-child\" data-id=\"6e55d1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e221f58 elementor-widget elementor-widget-elementskit-heading\" data-id=\"e221f58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h3 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tDynamics 365\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Contact Center<\/h2><div class=\"ekit_heading_separetor_wraper ekit_heading_elementskit-border-divider elementskit-style-long\"><div class=\"elementskit-border-divider elementskit-style-long\"><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d565f52 e-con-full e-flex e-con e-child\" data-id=\"d565f52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3e08129 e-flex e-con-boxed e-con e-child\" data-id=\"3e08129\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-88a694b e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"88a694b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d49577 elementor-widget__width-initial animated-fast elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2d49577\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"481\" height=\"800\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/ccm-3.jpg\" class=\"attachment-full size-full wp-image-28781\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63ed7b8 elementor-absolute animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"63ed7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"571\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/ccm-4.png\" class=\"attachment-large size-large wp-image-28782\" alt=\"ms dynamics 365 for ccm - contact center\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13ecc82 e-con-full e-flex e-con e-child\" data-id=\"13ecc82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e88917a e-con-full e-flex e-con e-child\" data-id=\"e88917a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9712126 e-con-full e-flex e-con e-child\" data-id=\"9712126\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-211e523 animated-fast elementor-hidden-desktop elementor-invisible elementor-widget elementor-widget-image\" data-id=\"211e523\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"571\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/ccm-4.png\" class=\"attachment-large size-large wp-image-28782\" alt=\"ms dynamics 365 for ccm - contact center\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f68f7f elementor-widget elementor-widget-elementskit-heading\" data-id=\"0f68f7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper    ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h4 class=\"ekit-heading--title elementskit-section-title \">Dynamics 365 Contact Center<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc84be elementor-widget elementor-widget-elementskit-heading\" data-id=\"4bc84be\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper    ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h3 class=\"ekit-heading--title elementskit-section-title \">Customer Satisfaction is More Important Than Ever<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8d6391 elementor-widget elementor-widget-text-editor\" data-id=\"a8d6391\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Microsoft Dynamics 365 Contact Center<\/strong> is an advanced contact service solution that streamlines communication across multiple channels, including voice, chat, email, and social media.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0459c57 elementor-widget elementor-widget-text-editor\" data-id=\"0459c57\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Powered by the enterprise-grade generative AI known as <strong>Copilot<\/strong>, this system enhances agent efficiency, improves response times, and ensures personalized interactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b657292 e-con-full e-flex e-con e-child\" data-id=\"b657292\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7dae8 elementor-align-center elementor-widget elementor-widget-elementskit-button\" data-id=\"ec7dae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#id-demo\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\t<i class=\"fab fa-microsoft\"><\/i>Explore D365 Contact Center\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edbff41 e-flex e-con-boxed e-con e-parent\" data-id=\"edbff41\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8732d7d e-con-full e-flex e-con e-child\" data-id=\"8732d7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-073794d e-con-full e-flex e-con e-child\" data-id=\"073794d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2259774 elementor-widget elementor-widget-elementskit-heading\" data-id=\"2259774\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h3 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tDynamics 365 Contact Center\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Key Benefits<\/h2><div class=\"ekit_heading_separetor_wraper ekit_heading_elementskit-border-divider elementskit-style-long\"><div class=\"elementskit-border-divider elementskit-style-long\"><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de67a1f e-con-full e-flex e-con e-child\" data-id=\"de67a1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a8c95ea e-con-full e-flex e-con e-child\" data-id=\"a8c95ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1b01b animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"aa1b01b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h4 class=\"elementskit-info-box-title\">\n                    Enhanced Agent Productivity                <\/h4>\n                        \t\t  \t<p>Microsoft Dynamics 365 Contact Center equips agents with real-time customer information, historical interactions, and relevant knowledge articles<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8144990 e-con-full e-flex e-con e-child\" data-id=\"8144990\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1190a animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"7e1190a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h4 class=\"elementskit-info-box-title\">\n                    Omnichannel Customer Engagement                <\/h4>\n                        \t\t  \t<p>Dynamics 365 Contact Center enables businesses to connect with customers across multiple channels, such as voice, chat, email, and social media<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fc698e e-con-full e-flex e-con e-child\" data-id=\"8fc698e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f10e700 animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"f10e700\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h4 class=\"elementskit-info-box-title\">\n                    Streamlined Case Management                <\/h4>\n                        \t\t  \t<p>D365 CC simplifies case management by automatically routing tickets to the right agents, prioritizing urgent requests, and tracking issue resolution in real-time<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88ca19e e-con-full e-flex e-con e-child\" data-id=\"88ca19e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-62bd68e e-con-full e-flex e-con e-child\" data-id=\"62bd68e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65811b7 animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"65811b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h4 class=\"elementskit-info-box-title\">\n                    Personalized Customer Experiences                <\/h4>\n                        \t\t  \t<p>Agents can access customer histories, and preferences, allowing them to offer tailored solutions, and strengthen customer relationships<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-482f71b e-con-full e-flex e-con e-child\" data-id=\"482f71b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-908625e animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"908625e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h4 class=\"elementskit-info-box-title\">\n                    Perfomance Monitoring, and Analytics                <\/h4>\n                        \t\t  \t<p>Real-time dashboards provide actionable insights to drive data-informed decision-making<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e92579d e-con-full e-flex e-con e-child\" data-id=\"e92579d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-277a5d5 animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"277a5d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#id-demo\" rel=\"nofollow\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                            <div class=\"elementskit-box-header\">\n                <div class=\"elementskit-info-box-icon \">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"175\" height=\"169\" src=\"https:\/\/dynamia.co.id\/wp-content\/uploads\/2025\/02\/contact-center-icon.png\" class=\"attachment- size-\" alt=\"microsoft dynamics 365 - contact center\" \/>                <\/div>\n          <\/div>\n                <div class=\"box-body\">\n                            <h4 class=\"elementskit-info-box-title\">\n                    Learn More About                <\/h4>\n                        \t\t  \t<p>D365 Contact Center<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b8213c e-con-full e-flex e-con e-child\" data-id=\"2b8213c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5b517b3 e-con-full e-flex e-con e-child\" data-id=\"5b517b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-660ba82 elementor-widget elementor-widget-elementskit-heading\" data-id=\"660ba82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h2 class=\"ekit-heading--title elementskit-section-title \">Have Our Consultant <span><span>Contact You<\/span><\/span><\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Learn more about the Call Center Management Solution, and empower your teams<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13cf7b4 e-con-full e-flex e-con e-child\" data-id=\"13cf7b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00309de elementor-align-center elementor-widget elementor-widget-elementskit-button\" data-id=\"00309de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/wa.me\/6285921250651\" target=\"_blank\" rel=\"nofollow noopener\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\t<i class=\"icon icon-whatsapp-1\"><\/i>Free Consultation\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45a2b311 e-flex e-con-boxed e-con e-parent\" data-id=\"45a2b311\" data-element_type=\"container\" data-e-type=\"container\" id=\"id-demo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5fbd500f e-con-full e-flex e-con e-child\" data-id=\"5fbd500f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-158596f8 e-con-full e-flex e-con e-child\" data-id=\"158596f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d05a94b elementor-widget elementor-widget-elementskit-heading\" data-id=\"4d05a94b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h3 class=\"ekit-heading--title elementskit-section-title \"><span><span>Get a Free Demo<\/span><\/span><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7128a46 elementor-widget elementor-widget-elementskit-heading\" data-id=\"7128a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-text_center   ekit_heading_mobile-text_center\"><h2 class=\"ekit-heading--title elementskit-section-title \">Microsoft Dynamics 365<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32a5e17e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"32a5e17e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Schedule a demo, and see how <strong>Dynamics 365<\/strong> optimizes your business operations<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-446d0e53 elementor-hidden-desktop elementor-widget elementor-widget-text-editor\" data-id=\"446d0e53\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Schedule a demo, and see how <strong>Dynamics 365<\/strong> optimizes your business operations<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ba4cea6 e-con-full e-flex e-con e-child\" data-id=\"1ba4cea6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-122bbf11 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-contact-form7\" data-id=\"122bbf11\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-contact-form7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-form\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f25488-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"25488\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/28547#wpcf7-f25488-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset 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class=\"keydesign-label\">\n\t<p><label>Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"cf7-captcha\">\n\t<p><div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-4098603739\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAABhLuIjgke9nOYu-\" data-theme=\"light\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-refresh-timeout=\"auto\" data-action=\"contact-form-7\" data-callback=\"turnstileCF7Callback\" data-appearance=\"always\"><\/div> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-4098603739\"); if(e&&!e.innerHTML.trim()){turnstile.render(e, {sitekey:\"0x4AAAAAABhLuIjgke9nOYu-\"});} }, 200); });<\/script> <br class=\"cf-turnstile-br cf-turnstile-br-cf7-4098603739\"> <style>#cf-turnstile-cf7-4098603739 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-4098603739')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-4098603739');},1000)}})})});<\/script> <\/div>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solution for Call Center Management A Powerful Call Center Integration D365 for Call Center Management Dynamics 365 for CCM is a powerful, AI-driven solution designed to help businesses optimize customer interactions, and enhance overall satisfaction Free Consultation Free Demo Trusted by top-tier companies Trusted by top-tier companies Contact Center Challenges Additionally, call centers have evolved [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28547","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/pages\/28547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/comments?post=28547"}],"version-history":[{"count":113,"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/pages\/28547\/revisions"}],"predecessor-version":[{"id":31766,"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/pages\/28547\/revisions\/31766"}],"wp:attachment":[{"href":"https:\/\/dynamia.co.id\/en\/wp-json\/wp\/v2\/media?parent=28547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}