Solution for

Point of Sales Online

POS & Inventory Management Solutions

D365 for Point of Sales

Microsoft Dynamics 365 for POS serves as the central hub for retail businesses, processing customer transactions, managing products, customer relationships, and tracking sales

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Dynamics 365 for

Point of Sales

ms dynamics 365 for customer relationships management - sales
ms dynamics 365 for customer relationships management - sales

Dynamics 365 for Point of Sales integrates back-office capabilities such as procurement, and financials, providing an end-to-end solution that offers full visibility across the entire business

Key Features of Dynamics 365 for POS:

  • Employee management
  • Sales transactions & tracking
  • Customer management
  • Loyalty management
  • Cash management
  • Promotions & loyalty
  • ERP integration
  • Purchase, inventory management
  • Centralized database
  • Report
  • Dashboard
  • Any device

Dynamics 365 for Point of Sales

Centralized Database

ms dynamics 365 for customer relationships management - marketing
ms dynamics 365 for customer relationships management - marketing

The system transfers data between Headquarters, and stores. Master data is configured at Headquarters, and distributed to stores, while transactional data is created in the Point of Sale (POS) system, and uploaded to Headquarters.

Data distribution is synchronous, with real-time communication between Headquarters, and stores.

Real-time service enables the POS to retrieve specific data from Headquarters instantly. Key features include:

  • Issuing & redeeming gift cards
  • Redeeming loyalty points
  • Creating & updating customer records
  • Creating, updating & completing sales orders
  • Receiving inventory against purchase or transfer orders
  • Performing inventory counts
  • Retrieving sales transactions across stores

Dynamics 365 for Point of Sales

Loyalty Management

ms dynamics 365 for customer relationships management - customer service
ms dynamics 365 for customer relationships management - customer service

Loyalty management offers flexible options for capturing, and updating customer information.

It helps you manage customer data, including relevant details such as name, contact information, and birthday. You can also leverage loyalty program tools to create a model that best fits your business needs.

Organize your customers into groups to better track their behavior, and respond accordingly.

Loyalty Management – Key Features:

  • Customer information
  • Promotions
  • Loyalty program
  • Customer grouping
  • Sales information
  • Surveys
  • Reporting

Dynamics 365 for Point of Sales

Inventory Management

ms dynamics 365 for customer relationships management - field service
ms dynamics 365 for customer relationships management - field service

With the inventory management features, stores can manage, and maintain their individual inventories while still benefiting from a corporate-managed, centralized inventory system through Headquarters.

  • Replenishment of inventory
  • Receive store inventory
  • Transfer order
  • Process shipment
  • Custom inventory reports

Dynamics 365 for Point of Sales

Shift Management

ms dynamics 365 for customer relationships management - project operations
ms dynamics 365 for customer relationships management - project operations

The most effective way to manage shift activities:

  • Manage shift schedules
  • Record transactions & track all store activities during each shift
  • Table Management & Kitchen Management (for Hospitality)

Dynamics 365 for Point of Sales

One Solution - Front to Back

Head Office

  • Product lifecycle management
  • Dynamics hierarchy & grouping of product
  • POS configuration & management
  • Price, offer, coupon & campaign management
  • Automation replenishment Loyalty program & portal management
  • Loyalty program & portal management
  • Staff management & sales commission
  • Sales reporting
  • Allocation planning & replenishment

Store Back Office

  • POS management
  • Cash management
  • Stock counting
  • Stock replenishment
  • Purchase & transfer orders
  • Sales history
  • End-of-day management
  • Manage employee permissions
  • Receiving & picking goods

Front Store

  • Fast checkout
  • Customer information
  • Member management
  • Item cross-selling Promotion
  • Search capability

Customer Service

  • Loyalty registration & access
  • Personalized offers & notifications
  • Omni-channel

Help You Decide

Learn more about POS Online for your retail business

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Microsoft Dynamics 365

Schedule a demo, and see how Dynamics 365 optimizes your business operations

Schedule a demo, and see how Dynamics 365 optimizes your business operations